Terms of Service

Overview

This website is operated by Janet by Florida. Throughout the website, the terms “we,” “us,” and “our” refer to Janet by Florida and/or the legal entity operating the Janet by Florida brand.

Janet by Florida provides this website, including the information, products, tools, features, and services available through it, subject to your acceptance of these Terms of Service and all other policies and notices published on the website.

By visiting our website, creating an account, placing an order, purchasing a product, or otherwise using our website or services, you agree to be bound by these Terms of Service (“Terms”).

These Terms apply to all users of the website, including browsers, customers, vendors, merchants, contributors, and other visitors.

Please read these Terms carefully before accessing or using the website. If you do not agree with these Terms, you should not use the website or our services.

We reserve the right to update, modify, or replace any part of these Terms by publishing changes on this website. Your continued use of the website after changes are published constitutes acceptance of the revised Terms, subject to applicable law.

Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding transaction under the laws applicable to you.

If you are under the legal age of majority, you may use this website only with the involvement or consent of a parent or legal guardian, wherever required.

You must not use our website, products, or services:

  • For any unlawful or unauthorised purpose

  • In violation of any applicable laws or regulations

  • To infringe intellectual property rights

  • To transmit viruses, malware, worms, or other harmful code

  • To interfere with the security or proper functioning of the website

Any violation of these Terms may result in restriction or termination of your access to our services.

General Conditions

We reserve the right to refuse service, cancel orders, restrict access, or discontinue any part of the website or services where reasonably necessary and permitted by applicable law.

You agree not to reproduce, copy, duplicate, sell, resell, distribute, exploit, or commercially use any part of the website or services without our prior written permission.

Headings used in these Terms are included for convenience and do not affect their interpretation.

Accuracy and Completeness of Information

We make reasonable efforts to ensure that the information available on our website is accurate and current.

However, there may occasionally be errors, omissions, outdated information, or inaccuracies relating to:

  • Product descriptions

  • Product specifications

  • Prices

  • Discounts

  • Promotions

  • Availability

  • Shipping charges

  • Delivery timelines

  • Images or colours

We reserve the right to correct errors, update information, or modify website content at any time.

Information on the website is provided for general informational purposes and should not be relied upon where more specific or current information is required.

Products and Services

Certain products may be available exclusively through our online store and may be offered in limited quantities.

All products are subject to availability.

We reserve the right to:

  • Limit the sale of products to any person, location, or jurisdiction

  • Limit quantities purchased per customer or order

  • Discontinue products

  • Modify product specifications, designs, packaging, or prices

  • Refuse or cancel orders where necessary

Product descriptions, specifications, dimensions, materials, and images are provided as accurately as reasonably possible.

However, minor variations may occur between the product displayed online and the product received.

Product Colours and Images

We make every reasonable effort to display product colours, textures, prints, and designs accurately.

However, the actual appearance of a product may vary slightly depending on:

  • Device screen settings

  • Monitor calibration

  • Lighting conditions

  • Photography

  • Manufacturing batches

  • Fabric characteristics

Such reasonable variations will not normally be considered manufacturing defects.

Prices

Prices displayed on our website are subject to change without prior notice.

We reserve the right to modify prices, promotions, discounts, or offers at any time.

The price applicable to your order will generally be the price displayed and confirmed at checkout, subject to correction of genuine pricing or technical errors.

Orders

We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary.

This may include orders involving:

  • Incorrect pricing

  • Product availability issues

  • Suspected fraud

  • Payment verification issues

  • Incorrect customer information

  • Technical errors

  • Unusually large quantities

  • Orders appearing to be placed for unauthorised resale

If we cancel an order after successful payment, the eligible amount will be refunded in accordance with our applicable refund procedures.

Where reasonably possible, we may contact you using the email address or phone number provided with your order.

Billing and Account Information

You agree to provide accurate, complete, and current information when creating an account or placing an order.

This may include your:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information

You are responsible for keeping your account information accurate and updated.

You are also responsible for maintaining the confidentiality of your account credentials and for activities carried out using your account.

Payments

Payments may be processed through third-party payment gateways and service providers.

By making a payment, you agree to comply with the terms and conditions of the relevant payment provider.

Janet by Florida does not guarantee uninterrupted availability of any particular payment method.

Where necessary, orders may be placed on hold or cancelled if payment cannot be verified or successfully processed.

Shipping and Delivery

Estimated delivery timelines displayed or communicated by us are provided in good faith but are not guaranteed unless expressly stated otherwise.

Delivery may be affected by circumstances including:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Operational disruptions

  • Incorrect shipping information

  • Remote delivery locations

  • Events beyond our reasonable control

Customers are responsible for providing accurate and complete shipping details.

Cancellation

Order cancellations will be governed by our Cancellation Policy.

Cancellation requests must be submitted within the applicable time period and before the order reaches a stage at which cancellation can no longer be processed.

Once an order has been shipped, cancellation may not be possible.

Returns, Exchanges and Refunds

Returns and exchanges are accepted only for products that have a verified manufacturing defect or have been received in a damaged condition, subject to our Returns & Refunds Policy.

We do not offer returns or exchanges for:

  • Change of mind

  • Personal preference

  • Colour or design preference

  • Products that are no longer required

  • Normal colour or texture variations

  • Products damaged after delivery due to misuse, washing, incorrect handling, or improper maintenance

Damaged or defective products must be reported within the period specified in our Returns & Refunds Policy.

All claims are subject to verification and approval.

Please refer to our Returns & Refunds Policy for complete details.

Optional Third-Party Tools

We may provide access to tools, integrations, applications, or services offered by third parties.

We do not necessarily control or monitor these third-party services.

Your use of any such tools or services is at your own discretion and may also be governed by the terms and privacy policies of the relevant third-party provider.

To the extent permitted by law, Janet by Florida will not be responsible for issues arising solely from the use of independent third-party tools.

Third-Party Links

Our website may contain links to third-party websites, platforms, payment providers, social networks, marketplaces, or other external services.

These third-party websites are not necessarily controlled by Janet by Florida.

We are not responsible for their:

  • Content

  • Accuracy

  • Privacy practices

  • Security

  • Products

  • Services

  • Terms and conditions

You should review the policies and terms of third-party websites before interacting with them or completing transactions through them.

User Reviews, Comments and Submissions

You may have the opportunity to submit:

  • Product reviews

  • Feedback

  • Comments

  • Suggestions

  • Images

  • Testimonials

  • Ideas

  • Other content

You are responsible for ensuring that your submissions are accurate, lawful, and do not violate the rights of any third party.

You must not submit content that:

  • Is unlawful, defamatory, abusive, obscene, or threatening

  • Violates intellectual property rights

  • Violates privacy or other legal rights

  • Contains malicious software or harmful code

  • Contains misleading or false information

  • Impersonates another person

Where permitted by law, we may moderate, remove, or refuse content that violates these Terms or our policies.

By voluntarily submitting content to us for publication, you grant us the right to use, reproduce, display, or communicate that content for legitimate business and promotional purposes, subject to applicable law and any specific permissions communicated to you.

Intellectual Property Rights

All website content, including but not limited to:

  • Brand names

  • Logos

  • Product images

  • Photographs

  • Graphics

  • Website design

  • Text

  • Product descriptions

  • Artwork

  • Videos

  • Layouts

  • Other creative materials

is owned by, licensed to, or lawfully used by Janet by Florida and is protected under applicable intellectual property laws.

You may not reproduce, modify, distribute, publish, sell, commercially exploit, or use such material without prior written authorisation.

Personal Information

Your submission and use of personal information through our website is governed by our Privacy Policy.

By using our website, you acknowledge that personal information may be collected and processed in accordance with that policy.

Errors, Inaccuracies and Omissions

Occasionally, information on the website may contain typographical errors, inaccuracies, or omissions relating to products, prices, promotions, shipping, availability, or other information.

We reserve the right to correct such errors and update or modify information at any time.

Where a material error affects an order, we may contact you to provide an appropriate resolution, including correction or cancellation where necessary.

Prohibited Uses

You must not use the website or its content:

  • For unlawful purposes

  • To encourage unlawful acts

  • To violate applicable laws or regulations

  • To infringe intellectual property rights

  • To harass, threaten, abuse, defame, or harm others

  • To submit false or misleading information

  • To upload malware, viruses, or malicious code

  • To improperly collect personal information belonging to others

  • To engage in spam, phishing, scraping, crawling, or other unauthorised automated activity

  • To interfere with website security

  • To attempt unauthorised access to systems, networks, accounts, or data

  • For fraudulent or deceptive activities

We reserve the right to suspend or terminate access for prohibited use.

Disclaimer of Warranties

We make reasonable efforts to maintain the availability and functionality of our website.

However, we do not guarantee that access to the website will always be:

  • Uninterrupted

  • Error-free

  • Secure

  • Timely

  • Free from technical problems

The website and services are provided on an “as available” basis, subject to rights and warranties that cannot legally be excluded.

Nothing in these Terms is intended to exclude any consumer rights or statutory protections that apply under applicable law.

Limitation of Liability

To the maximum extent permitted by applicable law, Janet by Florida and its owners, employees, affiliates, service providers, contractors, and representatives will not be liable for indirect, incidental, special, or consequential losses arising solely from the use or inability to use the website or services.

Nothing in these Terms excludes or limits liability where such limitation or exclusion is prohibited by applicable law.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Janet by Florida, its affiliates, representatives, employees, service providers, and partners from claims, liabilities, losses, or expenses arising from:

  • Your violation of these Terms

  • Your misuse of the website

  • Your violation of applicable law

  • Your infringement of another person's rights

Force Majeure

Janet by Florida will not be responsible for delays or failure to perform obligations where caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, extreme weather, strikes, government restrictions, epidemics, technical failures, transportation disruptions, courier interruptions, or other unforeseen events.

Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent legally permitted.

The remaining provisions will continue to remain valid and enforceable.

Termination

These Terms remain effective while you access or use our website and services.

We may restrict or terminate access where we reasonably believe that you have violated these Terms, engaged in unlawful activity, or misused the website.

Rights and obligations that arose before termination will continue to apply where appropriate.

Entire Agreement

These Terms, together with our Privacy Policy, Cancellation Policy, Returns & Refunds Policy, and any other policies published on the website, form the agreement governing your use of our website and services.

Failure by us to enforce any provision of these Terms will not constitute a waiver of that provision or any other right.

Governing Law and Jurisdiction

These Terms of Service will be governed by and interpreted in accordance with the laws of India.

Any dispute arising from these Terms or your use of our website will be subject to the jurisdiction of the competent courts at [City, State, India], unless otherwise required by applicable law.

Changes to These Terms

We reserve the right to update, revise, or replace these Terms of Service from time to time.

The most current version will be published on this page.

We encourage you to review these Terms periodically.

Your continued use of the website after revised Terms are published will constitute acceptance of those changes, subject to applicable law.

Contact Information

If you have questions regarding these Terms of Service, please contact:

Janet by Florida

Operated By: Dream Touch
Email: janetbyflorida@gmail.com
Phone: 91-9870503901
Registered / Business Address: 7/12, East Patel Nagar, New Delhi, 110008

For questions relating specifically to orders, cancellations, returns, refunds, or privacy, please refer to the relevant policy available on our website.