Privacy Policy

At Janet by Florida, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, contact us, subscribe to our communications, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Personal Information We Collect

We may collect personal information when you:

  • Visit or browse our website
  • Create or register an account
  • Place an order
  • Complete a form
  • Contact our customer support team
  • Subscribe to our newsletter or promotional communications
  • Participate in surveys, promotions, contests, or other activities available through our website

Depending on your interaction with us, the information collected may include:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order and transaction details
  • Account information
  • Communication preferences
  • Information you voluntarily provide to us

You may choose not to provide certain personal information. However, this may prevent you from accessing particular features or completing certain transactions on our website.

How We Use Your Information

We may use the information we collect for purposes including:

Order Processing

To process, confirm, fulfil, deliver, and manage your orders, payments, returns, refunds, and related transactions.

Customer Support

To respond to your questions, requests, complaints, feedback, and other customer-service requirements.

Improving Your Experience

To understand how customers use our website and improve our products, website functionality, services, and overall shopping experience.

Personalisation

To provide relevant content, product recommendations, offers, and experiences based on your interactions with our website, where permitted.

Communication

To send you order confirmations, shipping updates, service messages, account notifications, and responses to your enquiries.

Where you have opted in, we may also send you promotional emails, offers, product updates, company news, and other marketing communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe option provided in our communications or by contacting us.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality and enhance your browsing experience.

Cookies are small data files stored on your device that may help us:

  • Remember your preferences
  • Maintain your shopping session
  • Store items in your shopping cart
  • Understand website traffic and visitor behaviour
  • Improve website performance
  • Provide relevant marketing and advertising

You can adjust your browser settings to refuse cookies or receive a notification when cookies are being used.

Please note that disabling cookies may affect the functionality of certain parts of the website.

Sharing of Information

We may share your information with trusted third-party service providers where necessary to operate our business and provide our services.

These may include:

  • Payment processors
  • Delivery and logistics partners
  • Website and hosting providers
  • Technology and analytics providers
  • Customer-support providers
  • Marketing and communication service providers

Information will be shared only to the extent reasonably necessary for such service providers to perform their functions.

We may also disclose information where required by applicable law, regulation, legal proceedings, governmental authority, or to protect the rights, property, and safety of Janet by Florida, our customers, or others.

Payment Information

Payments made through our website may be processed using authorised third-party payment gateways.

Payment information is handled in accordance with the security practices and standards applicable to the relevant payment provider.

Where card information is processed, payment service providers may follow industry security standards such as the Payment Card Industry Data Security Standard (PCI-DSS).

Janet by Florida does not retain sensitive payment information beyond what is necessary or legally permitted for completing and administering transactions.

Data Security

We take reasonable administrative, technical, and organisational measures to protect your personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

Where appropriate, our website and service providers may use secure technologies such as SSL encryption to protect information transmitted online.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites, platforms, services, or applications.

Janet by Florida does not control these external websites and is not responsible for their content, privacy practices, security standards, or policies.

When you visit an external website through a link on our website, your interaction with that website will be governed by its own privacy policy and terms.

We encourage you to review the privacy practices of third-party websites before providing any personal information.

Marketing Communications

If you choose to subscribe to our marketing communications, we may send you information about:

  • New collections
  • Product launches
  • Special offers
  • Discounts and promotions
  • Brand updates
  • Relevant products and services

You may withdraw your consent or unsubscribe from marketing communications at any time.

Please note that even after opting out of promotional communications, you may continue to receive essential transactional messages relating to your account or orders.

Children's Privacy

Our website and services are intended for individuals who are legally capable of entering into transactions under applicable laws.

If you are under the legal age of majority in your place of residence, you should use the website only with the involvement or consent of a parent or legal guardian, wherever required.

Disclosure Required by Law

We may disclose personal information when required to do so by law, regulation, court order, governmental request, or another valid legal process.

We may also disclose information where reasonably necessary to enforce our Terms of Service, investigate suspected fraud or misuse, or protect our legal rights and interests.

Changes to This Privacy Policy

Janet by Florida reserves the right to update, revise, or modify this Privacy Policy from time to time.

Any changes will be published on this page and will become effective once posted, unless otherwise stated.

We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect your information.

Your continued use of the website following an update to this Privacy Policy will constitute acceptance of the revised policy, subject to applicable law.

Your Acceptance of This Policy

By accessing or using the Janet by Florida website, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please discontinue use of the website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact:

Janet by Florida

Email: janetbyflorida@gmail.com
Phone: 91-9870503901 
Address: 7/12, East Patel Nagar, New Delhi, 110008.

Our customer support team will assist you with privacy-related enquiries and requests.